Our engineers work in concert, on multiple fronts concurrently to accelerate the recovery.
Once recovered, we test with your IT team and we test with your users. We’re only happy when you’re recovered, and the organisation is operational again.
The NIST Cyber Security Framework
In any ransomware attack, you have two options:
pay the ransom or recover your data.
Our approach to ransomware protection follows the NIST Cybersecurity Framework.
Fast, successful recoveries are the result of thorough preparation and diligent protection. We make sure you never have to pay the ransom.
Identify
The first stage is to create your backup policies and schedules. More frequent backups provide more recovery points but increase bandwidth and storage.
Our engineers work with you to find that balance and design the optimum policies to meet your recovery, Governance Risk and Compliance objectives.
Protect
It is critical to protect your backups so they can’t also be infected. Our approach combines technology, network segregation and Identity & Access Management best practice and to keep your backups safe.
What is it like dealing with a ransomware incident?
It’s hard to overstate the magnitude of a ransomware attack. Ransomware incidents are incredibly complex. They take days, weeks and sometimes months to resolve. There is a huge additional burden on the team to co-ordinate, feed information to relevant parties and get the situation resolved.
How do we help?
Whether you’ve recovered in the cloud or back to on-premises systems, it’s vital that the new environment is also protected. We make sure you’re protected from the moment you start.
You’re likely to be working from your DR environment for several days or even weeks. Once your original production environment has been sanitised and is ready to revert to, we manage the fail-back process and get you back to Business as Usual.
Your recovery will be led by your account manager who knows your environment best, but they’ll be supported by several other engineers in the team to make sure there’s no bottle neck in the recovery. When one person is solving an issue, others are recovering more systems, 24/7, though the night.
Once, located, our first step is to carry out isolated, sandbox recoveries and for further scanning and confirmation before the full recovery.
We host frequent Crisis Management Team calls throughout the recovery. We're here to make sure you're never on your own.
Our engineers work in concert, on multiple fronts concurrently to accelerate the recovery.
Once recovered, we test with your IT team and we test with your users. We’re only happy when you’re recovered, and the organisation is operational again.
Whether you’ve recovered in the cloud or back to on-premises systems, it’s vital that the new environment is also protected. We make sure you’re protected from the moment you start.
You’re likely to be working from your DR environment for several days or even weeks. Once your original production environment has been sanitised and is ready to revert to, we manage the fail-back process and get you back to Business as Usual.
Your recovery will be led by your account manager who knows your environment best, but they’ll be supported by several other engineers in the team to make sure there’s no bottle neck in the recovery. When one person is solving an issue, others are recovering more systems, 24/7, though the night.
Once, located, our first step is to carry out isolated, sandbox recoveries and for further scanning and confirmation before the full recovery.
We host frequent Crisis Management Team calls throughout the recovery. We're here to make sure you're never on your own.
Our ransomware experience
Ransomware Recoveries
Recoveries in the Public Cloud or on-premises
