How we keep your data Ultra Secure

We're often asked how we keep your data safe. We understand how important security is to our customers, which is why we host our services from the UK's most secure data centre: The Bunker.

As the name suggests, The Bunker is an ex-military nuclear bunker designed to withstand attacks of massive proportions. Originating in 1949 during the Cold War, the station was designed to protect the nation a nuclear air attack. It is now a privately owned, incredibly secure data centre.

Physical security

The Bunker is completely surrounded by a 3.5m high, barbed wired fence and is patrolled 24 hours a day by onsite security staff and police-trained guard dogs. CCTV is in operation at all times and is actively monitored. Access is only granted with prior knowledge of your arrival, and on the receipt of valid photo identification.

Once inside the data centre, you are faced with 3m thick walls, bomb-proof steel doors, military EMP (electro-magnetic pulse) protection and Tempest RFI intrusion protection. No one is granted unescorted access – visitors are escorted by security staff at all times.

Redundancy

In case of a power outage, the data centre has redundant air conditioning units and UPS conditioned power to ensure consistent temperatures and humidity. Power supplies are backed up by diesel generators.

Physical location

Situated just off the M25 in Ash, Kent, The Bunker is protected from the many risks that London faces. Floods, terrorism, theft and power outages are all very real treats for London-based data centres – these are all significantly reduced because of the data centre's remote location.

Accreditations

The Bunker is ISO 27001 accredited. The ISO accreditation signifies an extremely high standard of information security practices, as verified by external auditors. Compliance to the standard demonstrates tight internal controls, and ensures they're meeting corporate governance and business continuity requirements.

As well as their own accreditations, over the years The Bunker has developed valuable links with a number of industry leaders, meaning they can offer their clients the most cutting-edge security solutions. These include PCI-DSS, Microsoft Gold Certified Partner, NHS IGSoC and the Crown Commercial Service.

You can take a virtual tour of the bunker here, or if you'd like to find out more just get in touch.

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