We'll work together to understand which elements of your environment need protecting, and to what degree. We then build a plan that's cost-effective and attends to your needs.
Disaster Recovery as a Service (DRaaS) combines the best of cloud computing and expert support.
We all face a growing need for systems-uptime.
Customers, suppliers, partners and regulators expect and demand it.
Extended downtime is no longer a minor embarrassment – it can significantly damage your reputation and translates directly to lost revenue.
Disaster Recovery as a Service makes it a thing of the past.
Disaster Recovery is one of the best uses for cloud computing. The demand for computing resources varies from very little for months and then a sharp rise for a short period.
With DRaaS, you only pay for the resources when you need them.
Disaster Recovery is ideal for outsourcing. It’s repetitive, specialised and requires a pool of skilled experts to be called into action as needed.
You won’t need to rely on it often - but when you do, it has to go right. You can focus internal efforts on innovative technology adoption and adding value to the business knowing that when disasters do happen, there’s a team on-hand ready to deliver for you.
No queues or call centres. Just expert support whenever you need it.
Most people don’t make restores every day. But most people aren’t Databarracks support engineers. The experience of performing thousands of restores makes your support team true experts.
You get a dedicated engineer who is technically brilliant and personally invested in protecting your critical systems.
There’s no such thing as ‘above and beyond’ for our engineers because they only work to one standard: to keep your systems running perfectly.
We'll work together to understand which elements of your environment need protecting, and to what degree. We then build a plan that's cost-effective and attends to your needs.
Design workshops cover the specifics of connectivity, monitoring, capacity planning and SLAs. We'll discuss exactly what's in and out of scope, and which services and capabilities the solution is built on.
We outline the project in detail, so there are no surprises. We'll do most of the heavy lifting, and hold weekly progress meetings to keep everyone on the same page.
Once the bones of the solution are in place, we carry out extensive testing to ensure the technology works, the connectivity is stable, and the SLAs are achievable.
Finally, we'll set up the points of contact for ongoing support and service delivery. Forget anonymous support email addresses and phone lines. You get direct access to named individuals, with clear lines of escalation and support processes.
When the worst happens, we’re here to help every aspect of your recovery. Our Business Continuity Incident Response service is provided to all Disaster Recovery as a Service customers.
Resilience experts are here to help guide the non-IT aspects of Incident Response, wherever they are most-needed. Our recommendation is to use them to guide your first Crisis Management or Incident Response Team meeting to kick-off your response.
Mel Gosling of Merrycon featured in the first two seasons of The BCPcast.
For season 2, we invited him back to share recovery stories from his time as an IT Manager and the lessons he’s learned from running crisis exercises as a consultant.
In this excerpt from the episode, Mel recalls the resistance he faced when he took corrective action to prevent an incident from escalating.
We know that the service really works because we have had to use it in anger.
By some distance, these guys are the best I deal with.
Fill out the form to get a quote.
See how Discover Recovery can help your business.
Call free within the UK
0800 033 6633
Outside the UK?
+44 (0)203 1771 910
Visit us:
Address:
Databarracks Ltd
1 Bridges Court
London
SW11 3BB UK
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